Privacy Policy

Introduction

Welcome to Therapy Talk. We understand that privacy is especially important when it comes to your mental and emotional wellbeing. This Privacy Policy explains how we collect, use, and protect your personal information when you use our service.

By using Therapy Talk, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Account Information

When you create an account, we collect:

• Your name (optional)
• Email address
• Password (stored securely using encryption)

Onboarding & Profile Information

During the onboarding process, you may share:

• Age range
• Gender identity
• Current emotional state
• Stress levels and triggers
• Sleep and self-care habits
• Emotional awareness and outlook

This information helps us personalize your experience and is stored locally on your device.

Conversation Data

Your conversations with the AI therapist are stored locally on your device using browser storage. We do not permanently store your conversation content on our servers.

Usage Information

We may collect anonymous usage data such as:

• Number of sessions
• Feature usage patterns
• Technical information (browser type, device type)

How We Use Your Information

We use the information we collect to:

• Provide and personalize our service
• Generate relevant AI responses based on your context
• Improve our service and develop new features
• Communicate with you about your account
• Ensure the security of our platform

Data Storage & Security

Your personal data is protected through:

• Encrypted password storage
• Secure HTTPS connections
• Local storage of sensitive conversation data (not on our servers)
• Regular security assessments

Conversation data is stored in your browser's local storage and can be cleared at any time by clearing your browser data.

Third-Party Services

Therapy Talk uses third-party AI services to power conversations. When you send a message:

• Your message is sent to our AI provider for processing
• Messages are not stored permanently by the AI provider
• No personally identifiable information is shared beyond what you write

Your Rights

You have the right to:

• Access - Request a copy of your personal data
• Correction - Update or correct your information
• Deletion - Request deletion of your account and data
• Data Portability - Export your data in a readable format
• Withdraw Consent - Stop using the service at any time

To exercise these rights, please contact us at privacy@therapytalk.com

Data Retention

We retain your account information for as long as your account is active. Conversation data stored locally remains until you clear your browser data or delete it within the app.

If you delete your account, we will remove your personal information from our systems within 30 days.

Children's Privacy

Therapy Talk is not intended for users under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Email: privacy@therapytalk.com